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  • How do I create an account?

    Once you have downloaded the application onto your iPhone, you will be asked to sign-in. You have the option of signing-in securely using an existing account you may have with Google, Yahoo!, or Facebook. Alternatively, you can choose to create a new account with SmartRoam.

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  • Is there a restriction on how many characters my user name or password should contain?

    There are no restrictions on length. If you are creating a new account, you need a valid email address as your login. For the password you can use any alphanumeric character. Just make sure your password is secure and that you don’t share it with anyone. If you are creating an account with Google, Yahoo! or Facebook, there is no need to create a new username or password.

  • Do I need an email address?

    Yes. Account and promotional information will be sent to you via email. It is also required in case you forget your password.

  • Do I need to sign a lengthy contract?

    No. There are no contracts. You can stop using the service at any time. Please be aware of our refund policy.

  • Is there a sign-up fee?

    Other than the cost to download the application, there are no additional sign-up fees. Once you have used the free US $1 in credit, you will need to purchase additional credit or purchase a monthly subscription plan at a low fixed monthly fee to continue to enjoy the benefits of ChatTime.

  • Do I have to change my telephone number?

    No. You don’t have to make any changes to your telephone number.

  • What happens if I forget my username &/or password?

    If you created an account using ChatTime and you have forgotten your password, then press “Forgot My Password” on the ChatTime login screen. If a ChatTime account was created with Google, Yahoo! or Facebook, please follow their ‘forgot password’ process. If you forgot which Account ID you used to create your account then press “What’s My Account ID?” from the Login screen.

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Download ChatTime Now: Available on the iPhone App Store